Natural language understanding
Understands questions even when phrased differently.
Expertise
NLP · Intent · RAG
Approach
Audit → Prototype → Prod
Deployment
2–6 weeks
Languages
FR · EN · NL
AI Chatbots
Smart chatbots that answer your customers around the clock
Fronx builds AI chatbots that understand your customers, qualify leads and hand off complex requests to your team — on your web platform, WhatsApp and social channels.
24/7
Availability
<2s
Response time
3
Languages
100%
Custom-built
AI Chatbots
FronxSolutions
Why an AI chatbot?
A contact always available
Your customers ask questions around the clock — your chatbot answers, qualifies and hands off, and never sleeps.
- Understands questions in natural language, not rigid menus
- Automatically qualifies leads before handing them off
- Integrates with your web platform, WhatsApp and social channels
- Escalates to a human whenever the request calls for it
GPT-4WhatsApp APIDialogflowTwilio
Features
A natural conversation, not a script
The chatbot understands context, keeps track of the conversation and speaks in your brand’s tone.
Lead qualification
Identifies serious prospects and prioritizes requests.
Smart escalation
Hands off to a human advisor at the right moment.
Multi-channel
Web platform, WhatsApp, Messenger — one single AI.
Multilingual
Answers in French, English and Dutch.
Continuous learning
Improves with every conversation.
Use cases
Real-world use cases
01
24/7 customer service
Answers frequent questions and handles first-level requests, day and night.
- Self-updating knowledge base
- Instant answers
- Available 365 days a year
02
Appointment booking
Suggests time slots, confirms and sends reminders automatically.
- Calendar sync
- Automatic reminders
- Easy cancellation
03
Sales qualification
Asks the right questions to only hand off qualified leads to your sales team.
- Automatic scoring
- Routed to the right rep
- Full conversation history
04
First-line technical support
Diagnoses common issues and guides the user step by step.
- Interactive guides
- Escalates if unresolved
- Satisfaction tracking
Our process
Fronx AI method
- 01
Use case and ROI audit
- 02
Prototype with your real data
- 03
CRM, ERP, API integration
- 04
Deploy, train and monitor
Benefits
Why FronxSolutions?
Useful integrated AI
Connected to your existing tools.
Measurable ROI
KPIs defined from day one.
Fast POC
Validation in 2–3 weeks.
Data security
EU hosting, encrypted APIs.
Integrations
Connected to your existing channels
The chatbot installs on your web platform, WhatsApp Business and social channels without changing your tools.
- WhatsApp Business
- Messenger
- Instagram DM
- Plateforme web
- Zendesk
- HubSpot
Technologies
- GPT-4
- Claude
- Dialogflow
- Twilio
- WhatsApp Business API
- LangChain
- Node.js
- Webhooks
FAQ
A simple chatbot goes live in 2 to 4 weeks. With advanced integrations (CRM, payments), plan for 4 to 6 weeks.
Yes — it relies on advanced language models (GPT-4, Claude) able to understand varied phrasing, not just keywords.
It automatically hands off the conversation to a team member, with the full exchange history.
Yes, you get a simple dashboard to adjust tone, template answers and the knowledge base.
A standard chatbot starts around €2,500–4,000. Precise quote after a free audit of your needs.
